FAIHA SERVICES
Lost Passport Assistance
Help with the practical steps after losing your passport in the UAE.
OVERVIEW
About This Service
If you lose your passport in the UAE, the usual steps are to report the loss to the police, who can issue a certificate for lost documents; to get a replacement passport from your own country’s authorities, normally through its embassy or consulate; and then to update your UAE residence permit data with the new passport.
The exact steps depend on your nationality, your visa status and the authorities involved. We help you understand the order of the steps and prepare the documents.
- ServiceFaiha Services
- RequirementsDepend on your case and the relevant authority
- WhereOur office in Al Rashidiya 3, Ajman, or by phone and WhatsApp
WHO IT IS FOR
Who Uses This Service
Who It Is For
- Residents who have lost their passport in the UAE
- Visitors who have lost their passport while in the UAE
Common Reasons
- Reporting the loss
- Replacing the passport
- Updating residence permit data with the new passport
DETAILS
Documents & Important Details
Documents That May Be Requested
- Police report of the loss and the lost-documents certificate
- Copies of the lost passport and visa, if available
- Emirates ID, where you have one
- Photos and embassy forms, where required
- Any other documents the relevant authority asks for in your case
The exact list depends on your case and the relevant authority.
Important to Know
- The replacement passport is issued by your own country’s authorities.
- Residence permit data is updated through ICP, or GDRFA in Dubai.
Cost Factors
- Fees charged by the relevant authorities or your embassy or consulate
- Related costs such as translation or attestation, where needed
- Our service charges, which we can explain for your case before you proceed
Tabby or Tamara instalments may be available for selected services, subject to provider and service eligibility.
HOW WE HELP
How It Works
Tell Us What You Need
Contact us by WhatsApp or phone and tell us which service you need.
Check Requirements
We go through the documents and information your service may need. Requirements can differ by applicant and authority.
Prepare & Proceed
Once your documents are ready, we help you prepare and proceed with the next steps.
Follow-Up
We follow up with you on the next steps. Final decisions are made by the relevant authority.
Good to know: requirements can change and may differ depending on the applicant, the application type and the relevant authority. We do not guarantee approval; final decisions are made by the relevant authority.
WHY FAIHA
Why Choose Faiha
Local Support in Ajman
Visit us on Al Quds Street, Al Rashidiya 3, or reach us by phone, WhatsApp and email.
Clear Requirement Guidance
We explain what your service may need, and where requirements depend on your case, we tell you so.
Multiple Services
Visas, attestation, business setup, insurance, legal translation and more, in one place.
Direct Assistance
Talk to our team directly about your service and your next steps.
FAQ
Frequently Asked Questions
What should I do first?
Usually the first step is reporting the loss to the police. Contact us and we will explain the steps for your situation.
How do I get started?
Send us a WhatsApp message or call +971 54 436 3448 and tell us which service you need. We will explain what to prepare and the next steps.
Can Faiha guarantee approval?
No. Decisions are made by the relevant government authorities. We help you understand the requirements and practical next steps.
RELATED SERVICES
Related Services
MOI Services
Ministry of Interior services, including driving license services.
Police Clearance Certificate
Certificates confirming your criminal record status in the UAE.
TALK TO FAIHA
Get Help With Lost Passport Assistance
Call, WhatsApp or email us and we will guide you on the next steps.

