FAIHA SERVICES
E-Commerce License
Support with licensing for selling goods or services online in the UAE.
OVERVIEW
About This Service
To sell online in the UAE, you need the appropriate license. On the mainland, this is a license that includes an e-commerce activity from your emirate’s Department of Economic Development: some emirates issue a standalone individual e-commerce license, while others add the activity to a regular trade license. Free zones also issue licenses for online businesses.
E-commerce licenses also need approval from the Telecommunications and Digital Government Regulatory Authority (TDRA). Options and eligibility differ by emirate and authority, so we help you find an option that fits how you plan to sell.
- ServicePart of Business Setup
- RequirementsDepend on your case and the relevant authority
- WhereOur office in Al Rashidiya 3, Ajman, or by phone and WhatsApp
WHO IT IS FOR
Who Uses This Service
Who It Is For
- Online sellers and e-commerce start-ups
- Existing businesses adding online sales
Common Reasons
- Starting an online store
- Selling through websites, apps, social media or digital marketplaces
- Adding online sales to an existing business
DETAILS
Documents & Important Details
Documents That May Be Requested
- Passports, and Emirates IDs where available
- Trade name reservation and the proposed online activities
- Website or platform details, where requested
- Any other documents the relevant authority asks for in your case
The exact list depends on your case and the relevant authority.
Important to Know
- Options and eligibility differ by emirate and scheme.
- Regulated or restricted products need additional approvals.
- A free zone e-commerce company selling directly on the mainland may need additional arrangements.
Cost Factors
- Licensing and registration fees set by the relevant authority, which differ by emirate, activity and license type
- Related costs where your setup needs them, such as premises, approvals from other bodies or visas
- Our service charges, which we can explain for your case before you proceed
Tabby or Tamara instalments may be available for selected services, subject to provider and service eligibility.
HOW WE HELP
How It Works
Tell Us What You Need
Contact us by WhatsApp or phone and tell us which service you need.
Check Requirements
We go through the documents and information your service may need. Requirements can differ by applicant and authority.
Prepare & Proceed
Once your documents are ready, we help you prepare and proceed with the next steps.
Follow-Up
We follow up with you on the next steps. Final decisions are made by the relevant authority.
Good to know: requirements can change and may differ depending on the applicant, the application type and the relevant authority. We do not guarantee approval; final decisions are made by the relevant authority.
WHY FAIHA
Why Choose Faiha
Local Support in Ajman
Visit us on Al Quds Street, Al Rashidiya 3, or reach us by phone, WhatsApp and email.
Clear Requirement Guidance
We explain what your service may need, and where requirements depend on your case, we tell you so.
Multiple Services
Visas, attestation, business setup, insurance, legal translation and more, in one place.
Direct Assistance
Talk to our team directly about your service and your next steps.
FAQ
Frequently Asked Questions
Do I need a license to sell online?
Yes. Selling online in the UAE needs the appropriate license and approvals. Tell us what you plan to sell and how, and we will explain the options.
How do I get started?
Send us a WhatsApp message or call +971 54 436 3448 and tell us which service you need. We will explain what to prepare and the next steps.
Can Faiha guarantee approval?
No. Decisions are made by the relevant government authorities. We help you understand the requirements and practical next steps.
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TALK TO FAIHA
Get Help With E-Commerce License
Call, WhatsApp or email us and we will guide you on the next steps.